Troubleshooting

Let's discuss the most common mistakes that result in API related problems. For more information on the error codes refer to the error handling page for more details.

Using HTTP instead of HTTPS

The Mimir API endpoints only accept traffic from HTTPS request. Make sure the request starts with HTTPS since this is required for security.

Missing authentication details

All Mimir API endpoints require authentication to make a successful request. To generate an authentication token visit the authentication page.

Incorrect endpoint

It is always useful to review the endpoint URL for typos, empty or white spaces and that there are no backslash symbols at the end of the URL after the endpoint name.

Missing required parameters

Many endpoints require at least one mandatory parameter and some of these parameters require strict formatting. Do not forget to add the required parameters to the request.

Invalid request body

The structure of the API request body must conform to the JSON schema standard. You can use JSON validators available on the internet to validate your request body before sending it.

Missing permissions

Ensure you have the correct permissions for the endpoint your are attempting to access. If you require additional permissions contract one of your organisation administrators to increase your access.